RapidFax Review

For individuals who need simplistic method of sending and receiving fax documents, the solution is based on RapidFax online fax service. Its functionality closely resembles those of email clients causeing this to be service probably the most simplistic online fax service you’ll be able to find available on the market. The truth is, some critics have difficulties with its functionality.

 

Like any other services under review, this particular service possesses a number of features making it seamless for you and receive fax documents online and email. The service offers both local and toll-free fax numbers. Users can send multiple documents in one fax also it provides a resend feature should the initial attempt didn’t undergo.

 

RapidFax is probably the few online fax services that offer international faxing. It lets users store unlimited amount of faxes even though the storage period is restricted to simply thirty days. This should not be any problem since you can store and retrieve your faxes out of your email application too. Yet another excellent feature is that you may send and receive fax from multiple recipients and senders at a particular time.

 

When it comes to security, RapidFax has set up a range of safety measures to make sure that only your designated recipient gains accessibility faxed documents. The internet interface has password protection in addition to SSL encryption for received and sent faxes. However, the faxes delivered to your email are safe from your personal password.

 
Because most people use Microsoft Outlook and Outlook Express, RapidFax online fax service allows users to make use of multiple email options to receive faxes. It also integrates well with Ms Office. Additionally, it supports most file types. This will make it a really convenient service for businesses with multiple clienteles including those overseas.

 

As recently been mentioned, this particular service really is easy to make use of. All that you should do is usually to logon for your internet account, then within the user interface choose Fax To button. This can unveil an application, which you will have to complete as accurately as you possibly can. To transmit the fax you will have to click on the Send Fax button and also the process is going to be completed. With each and every fax sent, you will get a confirmation email.

 

In relation to cost, RapidFax is competitive. Each user is allotted 300 fax pages including those sent and received. Each extra page above this limit attracts a charge of 8 cents. The service doesn’t charge any set-up fees. The monthly price is comparable using the other competitive online fax services.

 

When it comes to support, RapidFax must improve. There’s only patchwork of knowledgebase by means of testimonials and articles found all around the official website from the company. The service offers telephone support although not on the 24-hour basis. It doesn’t offer live chat or user guide.

 

The web site comes with an exhaustive FAQ section that answers the majority of the questions customers might have. Addititionally there is email support. One beautiful customer support provided by RapidFax could be the 30-day free trial by which potential customers reach test the service.

 

The caliber of their official web site is also wanting with all of information crumpled within the homepage which makes it troublesome to locate relevant information. Another limitation is always that the service lacks electronic signature feature or mobile alerts for received faxes.

 

Summary

Overall, the service will work for people who need simple to use as well as set up interface. Additionally, it has a number of wonderful features but lacks certain features which will attract customers making them want utilize service once again.