MyFax Review

Many people know fax as an old method of communication in which print documents such as words and images are transmitted through telephone line using ages old, noisy fax machines. What they may not know is the fact that, this form of communication is fast making a comeback through innovation brought about by the internet. This is to the credit of online companies such as MyFax online fax service.

 

MyFax is laden with great features that make it one of the very best online fax services in the market today. It deserves mention as one of the top firms that offer online transmission of print documents and images because of a variety of reasons.

 

• Basic Features

MyFax has a simple interface that lets you send faxes via the internet or through your personal email. It integrates easily and readily with Outlook as well as other Microsoft Office programs. With the service, you have the opportunity to send documents to multiple recipients and store as much faxes as you wish. However, the duration of storage is limited to one year.

Another beautify feature applicable for those who use ACT customer management software is the ability of MyFax system to integrate seamlessly with the software. This means that all the information relating to a customer is handled via a single application.

 

• Extra Cost

The service allows you to send as many as 100 fax pages and receive twice this number before the sending limit of 10 cents per page takes effect. The service offers both toll-free and local fax numbers, auto-resend and a variety of ways to access point. For those who need to send over 300 fax pages, the service offers two optional plans: Most Popular Plan and Fax More Plan.
The Most Popular Plan features a combined total of 400 sent and received messages at $20 each month. The Fax More plan, on the other hand, allows users to send 400 fax pages and receive 400 fax pages for $40 monthly. This ensures that each customer gets a service that matches his or her fax needs. The service also allows you to choose an annual plan if the monthly plans are inconveniencing to you. No set up fee is required and each plan comes with full features of the service.

 

• Ease of Use

MyFax service is very easy to set up and use. Within minutes, you can send and receive faxes through your Outlook account or email account. Even more intersting is the fact that you can send and receive fax messages through handheld devices such as smartphones and iPhone. The service automatically converts paper faxes to standard PDF and TIFF electronic documents.
MyFax works with any fax machine brand eliminating any worries about software compatibility. The service is as easy as sending an email with attachment and the fax will be received as an email with an attachment. You can also schedule the fax messages to send.

 

 

• Security

MyFax cares about the confidentiality of the information people usually send via fax. That is why they have included a variety of security features including password protection of email accounts, SSL encryption as well as other additional data-encryption methods.

 

 

• Customer Support

The service provides for 24-hour toll-free telephone support, email support, live chat, online forums as well as FAQ sections with rich information database. The customer care staffs are friendly, courteous and very helpful. It is possible to get help within just a minute of placing a call to them. In addition, their knowledgebase has tutorials, demos, easy to find contact information as well as video tutorials.
Summary

MyFax is a force to reckon with in the online fax service providers niche. Its great features, competitive prices, ease of use, security as well as excellent customer support services make it a great service to opt for by those dependent on email-based fax services.

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