MetroFax Review

Fax (facsimile) is one of the oldest communication technologies with rich history dating back to mid nineteenth century. It has remained a useful, if not vital means of transferring scanned printed documents. Today, there are numerous faxing firms in the Unites States and Canada each claiming to offer the best online fax services. This makes it difficult for those who need such services to know exactly which company to approach.

 

That is the reason why we created the This REVIEWS Bronze Award to reward companies that offer the excellent fax services. One such company is MetroFax. It has earned its position in this important list because of a number of reasons. This is because of the high number of pages you can send and receive as well as a number of unmatched features it offers.

 

Features of MetroFax

 

• Basic features

Just to mention a few of these features, the service is simple to set up; you can send faxes from your cell phone, computer or even web-based dashboards. Furthermore, MetroFax features international faxing as well as mobile fax alerts. Also available are toll-free and local fax numbers.

 

You can receive and send faxes all over North America without worrying about paying long-distance fees. MetroFax also allows you to receive faxes at your very own dedicated fax number. You can also use allotted number of pages in any combination of your liking of outgoing or incoming faxes.

 

• Cost

In terms of cost, MetroFax charges a paltry 3 cents above limit pages. This is highly affordable compared with other online fax service providers, which charge as much as 10 cents for the same. It also offers high number of fax pages at unbelievably competitive prices.

 

With their two optional faxing plans (entry-level Essential Plan and more advanced Professional plan), prospective customers with either less or more demanding faxing needs can be taken care of adequately.

 

Essential plan offers 500 fax pages and a monthly cost of just $8.95. The professional package, on the other hand, provides for 2500 fax pages at a monthly cost of $40.95. In addition, there is an annual option for each of these plans giving you the chance to save even more over the monthly plan.

 

• Security

MetroFax offers all the important standard security features in its basic package. This online faxing service encrypts all transmissions using TSL or SSL encryption, which provides utmost security to your faxes. This is to ensure that only intended recipients get accesses. In rare cases, the service resorts to the use of SMTP (email) transmission if the receiving gadget is incapable of reading encrypted files.

 

• Ease of Use and Compatibility

The fax tools provided with MetroFax package are easy to install and operate. The MetroFax printer or its dashboard offers easy sending of faxes. In terms of compatibility, the service works very well with Gmail, Outlook as well as other related Microsoft Office applications. The printer driver for the service will require you to set up a profile. This process is very easy to execute.

 

• Help and Support

Although the service lacks 24 hours customer support and live chat as well as automation of the sending schedule, the several great features it offers outweigh these. It instead offers toll-free telephone, email technical support as well as useful online resources.

 

Current customers can access tutorials and demos available to expand their knowledge in the use the online fax service. Their knowledgebase also has a lot of information such customers can take advantage of. Furthermore, you can search for specific information available in the articles and other resources in the database by searching using terms or keywords.

 

Summary and Rating

As is evident, MetroFax offers great, basic online faxing at competitive prices. It is also very flexible allowing you to send faxes from even your cellphone. For those running small businesses and senders and receivers of faxes, this is a great option. In terms of features, the service can be rated 7.5 out of 10 and 9.4 out of 10 when it comes to extra cost, ease of use and help and support.

 

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